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Product SupportAvocor E65 Interactive Touch Screen more information

Question:Avocor Global Warranty DetailsAdded January 22, 2018

Answer:

Please find below all information regarding warranty for our Avocor products.

PLEASE NOTE: To better assist our customers with technical support or warranty processing, please review and follow these guidelines

1. Please include the reseller partner details that you purchased your Avocor product from

2. Determine if support is required in EMEA, AsiaPac or Americas it is best to use the service where the display physically resides.

3. Have the Model Name and if possible the serial number ready before you speak to your Avocor Service Representative. (The serial number for our Avocor displays can be found on the back or obtainable through the OSD menu under information option)

E, F & WCD SERIES INTERACTIVE DISPLAYS
Region Standard Warranty Upgrade Options Contact Details Warranty Location
UK & Northern Ireland
  • Return To Base with Advanced Exchange (3 Years Total)
  • 4 or 5 year upgrades
  • Northampton, England
EMEA
  • Return To Base with Advanced Exchange (3 Years Total)
  • 4 or 5 year upgrades
  • Nieuwegein, Netherlands
North America
  • Return To Base with Advanced Exchange (3 Years Total)
  • 4 or 5 year upgrades
  • Wilsonville, OR
South America
  • Return To Base with Advanced Exchange (3 Years Total)
  • 4 or 5 year upgrades
  • Wilsonville, OR
Asia
  • Return To Base with Advanced Exchange (3 Years Total)
  • 4 or 5 year upgrades
  • Tainan, Taiwan
Australia
  • Return To Base with Advanced Exchange (3 Years Total)
  • 4 or 5 year upgrades
  • Tainan, Taiwan

 

OPS
Region Standard Warranty Upgrade Options Contact Details Warranty Location
EMEA
  • 2 year Return To Base
  • Please call for details
  • Northampton, England
ROW
  • 2 year Return To Base
  • Please call for details
  • Tualatin, OR

 

NOTE: All warranties are effective for any product sold after 1st January 2020. (Please contact Avocor for any product sold prior to this date)

Telephone Support

Head Office / Support: 1-855-268-7999

EMEA / Support: +44 (0)333 300 3474