Answer:
If your remote control is not working, please follow the steps below:
- Replace the batteries
- Ensure the polarities correctly match the (+) and (-) markings inside the battery compartment
- Make sure that there is nothing obstructing the infrared beam to the IR receiver on the display, located around the power button
- The remote control may fail to operate if the infrared remote sensor is exposed to bright sunlight or fluorescent lighting
If the issue still continues after following the steps above, please contact us for further help.