avocor technologies

Product SupportAvocor i7 OPS PC more information

Question:How to upgrade the AVW-5555 main firmwareAdded May 11, 2021


Please note – after this process all settings will be restored to factory default. Any changes you had made to any of the settings will be lost and will need to be manually entered again after completion.

Please ensure you follow all steps in sequence.

  1. Download the Firmware file as directed by Avocor from the download section on this page, or select the relevant product from here and then select firmware.
  2. Rename the firmware file ‘Scaler_AVW-5555_V032.bin’ to ‘Merge.bin’
  3. Copy the firmware file to the root directory of a FAT32 formatted USB stick
  4. Insert the USB key into the Service Port.
  5. From the on-screen menu using the remote, select ‘Advance settings’ and scroll to the second page
  6. Select ‘Firmware Update(USB)’ and select ‘Yes’ to start the Firmware update
  7. After a few minutes, the firmware update will be complete and the screen will reset
  8. From the on-screen menu using the remote, select ‘Advance Settings’ and scroll to the second page
  9. Select ‘Restore Factory Default’ and select ‘Yes’
  10. Once complete, cycle the power to the screen (power down, turn rocker switch off, leave off for approx. 30 seconds and then fully power up the unit)
  11. You will now need to enter your personalized settings.

If you require more help, please contact us at hello@avocor.com

Telephone Support

Head Office / Support: 1-855-268-7999

EMEA / Support: +44 (0)333 300 3474