North West Boroughs Healthcare NHS Foundation Trust Case Study with Involve


In the times we live in, it is essential for organisations to find new ways of working to improve operational efficiency. It is not always necessary for people to travel for face-to-face meetings anymore. However, to hold successful meetings virtually, there needs to be the right technology, which is fully adopted by the organisation through a change in culture, to make video meetings the new norm. This holds true for the NHS, which faces the challenge of having a dispersed workforce, with varying specialities based across different sites, who need to work together to deliver the best care possible.

North West Boroughs Healthcare NHS Foundation Trust is a prime example of this challenge. The Trust, who deliver a range of health services across a population of more than 3.5 million, needed a solution to help them reduce the amount of travel their staff were facing.

“As we work across 7 Boroughs, we decided we wanted to reduce our travel costs and minimise our carbon footprint,” says Stephen Thomasson, Project Manager at NWB. After conducting a thorough needs analysis, Involve recommended the Trust opt for Avocor interactive displays, due to the benefits that Avocor’s simplicity brings, such as easy adoption, making it perfect for healthcare settings.

The Avocor displays have an OPS slot and can come with OPC so the IT team can manage applications remotely and Quicklaunch gives North West Boroughs the same meeting experience in any room throughout the whole Trust, providing a simple and familiar experience for users. Logitech MeetUp cameras were added to the solution to enable collaboration during meetings, allowing the Trust to hold their meetings via video to reduce travel, to meet their initial needs.

Involve provided an excellent installation,” says Stephen. “Furthermore, the team at Involve have provided fast, effective and helpful support whenever it has been needed. The solution has met our objectives, as the Avocor interactive displays have allowed us to reduce the amount of travel our staff are doing, therefore improving efficiencies across the Trust. We have already recommended Involve to other NHS organisations.”

Involve can provide you with your own personal stylus, to provide a ‘hands-free’ option for interactive displays. Also, enjoy the Austere Clean & Protect cleaning solution completely free of charge when you purchase an Avocor display. Clean & Protect by Austere is the perfect companion for your Avocor solution, ensuring that your display (and all of your other surfaces in the meeting room) is completely clean and safe to use.